Our office hours are between 9.00am and 5.00pm, Monday to Friday. Our offices close between 12.30-1.30pm each day.

For after-hours emergency repairs and maintenance relating to the common property please contact the below tradespeople and advise your Strata Manager on the next business day.

The listed tradespeople will be able to help you determine what the problem may be and whether an emergency repair is required.

Note:

• Be aware that contacting emergency tradespeople after standard business hours, on weekends, public holidays or during the Christmas/New Year period may incur a surcharge. Where appropriate, tradespeople should be directed to complete urgent "MAKE SAFE" repairs and quote for remaining works to be completed during regular hours.
• Please use the above emergency contacts only if your building does not have a Building Manager.
• Your building may have its own preferred list of emergency and regular trades. You should consult with your Building Manager, Strata Committee or Strata Manager to check if this is the case.
• If you call the after-hours contact, you agree to pay the cost of the callout should your situation not be an after-hours emergency or if it is not related to common property.

Utilities

Water - Sydney Water: 13 20 90
Electricity - Ausgrid: 13 13 88
Gas - Jemena: 13 19 09