We develop close relationships with all our clients by listening to their needs and delivering effective solutions that provide strong results. We believe in providing the best possible levels of service to the buildings and communities we manage, whether they are residential, commercial, mixed-use or community title developments.
Why Choose Strata Management Services NSW as your Strata Manager...
Strata Specialists with a Proven Track Record
Over 36 years in Strata & Community Management, our experience enables us to identify issues and provide solutions at the highest levels, guaranteed.
Single Point of Contact
You will have a qualified and experienced Strata Manager with industry-leading skills, resources and expertise designated to your scheme for all your management needs.
High Touch Communication & Fast Response
Respond to correspondence within 48 hrs (during the work week)
Phone calls returned within 2 hrs (during business hours)
Work order actioned within 2 hrs (during business hours)
Everything Arranged In-house
Insurance claims and renewals
BAS and tax returns
24/7 Online Owner Portal
Client portal login gives instant access to financial data, reports and property details anytime of the day.
Manager – Client Relationship
We work hand in hand with our clients. It is our responsibility to communicate with and report to the Strata Committee effectively and offer advice where appropriate to ensure that decisions made by the Owners Corporation are compliant with Legislation.
Knowledge & Training
We undertake continuous professional development and training programs.
We have implemented best practice management systems and processes across the business to ensure we perform as efficiently and ethically as possible.
We adopt and adapt the very latest technologies to help evolve our business processes and adhere to the highest standards of security and data protection.
We are exclusively strata managers and operate independently from the maintenance and repairs supply chain in order to keep our business objectives conflict-free for the benefit of our clients.
Strata Management Services NSW has full professional indemnity. In addition, trust funds of the Owners Corporation are covered by the compensation fund operated by the Department of Fair Trading.
We have built our business model from the ground up to ensure we have the capabilities required to successfully deliver our services to our growing client base.
We place considerable emphasis on leadership, responsibility, accountability and employing the best in the industry.
Part of our core values and one of our highest priorities is to create a rewarding, challenging and safe workplace for all our people. We foster a performance-driven and customer-centric culture and reward performance against stated objectives through various incentive schemes. Our people operate through a decentralised management structure, which allows a high level of autonomy.
Team members we look for include:
You will have strata industry experience.
You pride yourself on time management, client satisfaction and attention to detail.
You enjoy flexible working conditions, autonomy and have a genuine long-term interest in strata.
Strata Assistants & Administrators, Trust Accounts, Front Office.
Working closely with the Strata Managers in an ever-changing environment, you will love being busy and working in a team to assist in meeting client objectives.
Interested in working at Strata Management Services NSW?
Don't see the role you're looking for? Email us.