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CONTACT

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Office location
OFFICE LOCATIONS

Office Hours

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Monday to Friday

9.00 am – 5.00 pm

General

  • Police/Fire/Ambulance:  000

  • Poisons Information:  13 11 26

  • State Emergency Service: 13 25 00

Utilities

North Sydney (formerly based in Alexandria, Sydney)

Suite 702 / 140 Arthur Street

North Sydney NSW 2060

 

T: +61 (02) 9389 6608

E: alexandria@smsnsw.com.au

Cronulla

Suite 9/29-31 Croydon Street

Cronulla NSW 2230

 

T: +61 (02) 9523 0466

E: cronulla@smsnsw.com.au

HOW CAN WE HELP YOU?

Thanks for submitting! We aim to respond to all enquiries as quickly as possible, but within 2 business days. If you have an urgent repair, please view the emergency contact information listed on our website.

EMERGENCY CONTACT
Emergency contact

Office Hours

​Urgent jobs are to be phoned into our office between 9.00am and 5.00pm Monday to Friday.

Strata Management Services NSW:  1300 747 421

After Hours  

For after-hours emergency repairs and maintenance relating to the common property, please contact the below tradespeople and advise your Strata Manager on the next business day. 

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The listed tradespeople will be able to help you determine what the problem may be and whether an emergency repair is required.  

Note:

  • Be aware that contacting emergency tradespeople after standard business hours, on weekends, public holidays or during the Christmas/New Year period may incur a surcharge. Where appropriate, tradespeople should be directed to complete urgent "MAKE SAFE" repairs and quote for remaining works to be completed during regular hours.

  • Please use the above emergency contacts only if your building does not have a Building Manager.

  • Your building may have its own preferred list of emergency and regular trades. You should consult with your Building Manager, Strata Committee or Strata Manager to check if this is the case.

  • If you call the after-hours contact, you agree to pay the cost of the callout should your situation not be an after-hours emergency or if it is not related to common property.

Alexandria Office Emergency Trades

 

ELECTRICAL:

Citiwide Electrical                                  0412 073 185

Glenco Electrical                                    (02) 9700 9996

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GLASS BREAKAGE:

Express Glass                                         1300 666 234

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LOCKSMITH:

Bells Locksmiths                                    (02) 9357 2333

Eastern Suburbs Locksmiths                 (02) 9389 5266

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PLUMBING:

Sydney’s Plumbing Specialists              (02) 9002 7332

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Cronulla Office Emergency Trades

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EMERGENCY AFTER HOURS WORKS COVERING ALL TRADES & SERVICES:

Limitless Trades                                      0451 341 367

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​ELECTRICAL:

Joel Hardcastle Electrician                     0407 182 002

Cowan Electrical                                     02 9524 8459 

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GARAGE DOOR REPAIRS:

Dominator Garage Doors                       02 9758 7588 

Allgate Automation                                1300 655 600  

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GLASS BREAKAGE:

Express Glass                                         1300 666 234

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LOCKSMITH:

At Call Locksmiths                                 1300 242 255

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PLUMBING:

Galtee Plumbing                                      0410 786 134  

Sydney Drain Clearing and Plumbing     0417 281 194  

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ROOFING:

Roof Wrangler                                        0406 060 480​

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TREE REMOVAL AND TRIMMING:

Dynamic Tree Service                            0407 622 227

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